Speaking

“Our survey is showing your session as everyone's #1 favorite, which is fantastic feedback. Thank you again!”

“When he came to speak at the FBI, Matt proved once again why his customer experience principles work for everyone — including government agencies. As he walked through them, our enthusiasm grew into a belief that we too could create effortless experiences for our many customers. It is with great admiration and appreciation that I thank Matt for reinvigorating our passion to serve.”

“I was awestruck by Matt's keynote address at Contagious, San Francisco. He possesses a kind of worldly experience infused with piercing wit which he deftly applies to contemporary business with great effect. A calming, measured voice sharing wisdom with a chorus-like quality, there are few others who I simply enjoy listening to speak more.”

“Matt has an ocean of knowledge and outstanding storytelling skills which together make even the hottest topics seem straightforward and simple. On top of this, his humble character and easy-going style means audiences simply fall in love with him. I do not just speak for myself: Matt was the top-rated speaker of the Digital Innovation Day 2016 in Germany — a tough crowd to please! If you're looking for a speaker to enrich your event look no further — Matt is among the best on the planet.”

“Matt delivered a 'leader's guide to customer experience' session to our senior leadership team at a quarterly strategy offsite in Feb 2019. The session was fun, thought-provoking, highly interactive, and very warmly received by a range of Sales and Support leaders. One of our delegates subsequently remarked that 'this session alone was worth the effort of flying from Bangalore to California!'”

“Matt Watkinson has been a smash hit with our members, many of whom are already world leaders in customer experience. CEOs and CFOs want to fund a clear plan that delivers results, not a hope — Matt Watkinson's advice gives them a roadmap to do exactly that. Highly recommended!”

“Matt is a dynamic and inspiring speaker, seamlessly illustrating big marketing ideas with accessible, fascinating cases. He was a true highlight of our events, receiving rave reviews from both our audience and staff.”