Testimonials
“As Alan Kay, one of the great figures in the development of the computer industry once remarked, 'A change in perspective is worth 80 IQ points'. Reading or listening to Matt Watkinson is as close as you can get to guaranteeing this happy effect. He is one of the deepest and most original business thinkers I have ever come across. Every conversation with him is as startling as it is enjoyable.”
Rory Sutherland
Vice Chairman, Ogilvy Group, Author of Alchemy
“Mastery leaves clues, and Matt leaves them everywhere. His sees what others miss, and his words are his superpower, cutting straight to what matters, leaving you wondering why everyone else made it seem so complicated. Behind all of that is something rarer: he gives a shit. About the truth. About the work. About getting it right. And the best thing, his work and his character point in the same direction.”
James A. King
Author of Accelerating Excellence, Elite performance coach
“Matt's ability to cut through the noise and conjure introspective, insightful and thought-provoking perspectives - grounded in reality - is remarkable. I'm always left better off after time spent together.”
Rob Moon
Red Bull Advanced Technologies
“Matt is a true polymath and executes like I have never seen before.”
Csaba Konkoly
Co-author of Mastering Uncertainty
“Matt is a rare talent: he makes the complex feel clear and the clear feel compelling. In a luxury world often reluctant to rethink the rules, Matt brings a rigour and precision that are not just valuable, they're essential.”
Alex Robertson
Vice President of Global Marketing, Jumeirah
“Matt and I have worked together on a variety of projects. I have learnt much from his structured and methodical but highly creative approach.”
Chris Rowson
Head of Design and Executive Creative Director, TBWA\CHIAT\DAY
“Matt Watkinson was appointed to Bayes Business School as an Honorary Senior Visiting Fellow in recognition of his impact and growing reputation as a global expert in business strategy and practice. Since then his teaching at our annual flagship Symposium has become a highlight of the programme. His reputation among the alumni across the world is not built only on his award-winning books and presentations, but the generous way he offers his very valuable time and expertise. Bayes values him greatly.”
Dr. Sionade Robinson FRGS
Associate Dean People & Culture, Bayes Business School
“Matt Watkinson is a gifted writer and communicator.”
Andrea Lotti
Corporate Communications, Box
“I engaged Matt Watkinson to provide independent advice and expertise as we built and defined our Customer Experience capability. He is absolutely the first person I would recommend as an expert on the topic and has an easy humor that makes working with him a true pleasure.”
Tamar Cohen
Head of Global Customer Experience, Zoetis and Former SVP Internet and Mobile Strategy, Citi
“I haven't seen work like his since I was at Apple.”
Susan Westre
Global Creative Director for IBM, Ogilvy New York
“Any product marketer looking to give their initiatives a greater chance of success would benefit from Matt's stellar analysis skills and authority on the subjects of customer experience and business strategy.”
Natalie Malevsky
Head of Product Marketing, Telefonica Communications Services
“Matt first became involved with Laundry Republic at a very early stage of the business. His advice was invaluable. He has consistently offered a level of insight that as a startup we never expected to access.”
David Lambert
Co-founder and Director, Laundry Republic
“Matt has capabilities that belie his years and eclipse most of his peers in terms of the sheer insight and intelligence that he applies to his work.”
Gill Stewart
Bupa Group
“The time that I've spent collaborating with Matt has produced some of the most interesting and progressive work I've done in the last year. His depth of knowledge is seemingly infinite, but he possesses an ability to summon that into pragmatic and directed strategic and experience work that is unlike anything we currently produce.”
Jordan Berkovitz
Executive Director, Creative Strategy, Ogilvy
“A fantastic experience design consultant that we would definitely use again for our highest profile projects.”
Stephanie Kemp
Mobile Channels Manager, Bupa
“Impeccable professionalism and outstanding work. Business stakeholders always want to invest in Matt's solutions. An irreplaceable talent and a pleasure to work with.”
Roberto De Gasperi
Yell Group
“Matt is extremely creative, hard-working, intelligent and relentless in his pursuit of creating the best experience for the user.”
Vanessa Donnelly
Vodafone Group User Experience
“Over a 15-month period Matt worked on, and delivered a number of key strategic projects for Tag, and simultaneously assisted our teams on many tactical and day-to-day issues. He had a very significant and positive impact on Tag as a company and we are now in the process of benefitting from the foundations he laid down in so many areas.”
Daniel Rowe
Product Director, Tag Technology
“Matt helped us formulate an end-to-end user experience process that will serve us well into the future. He thrives on challenges and believes in nothing less than absolute perfection.”
Matt Jones
User Experience Manager, Friends Provident
“The quality of Matt's output is always exceptional and he has a great eye for detail in both design and business analysis.”
Emma Robertson
CEO, Engine
“Respectful, courteous and utterly professional in all dealings, Matt is one of the most astute, intelligent and conscientious people that I have met throughout my career.”
Hayden Sutherland
Head of E-Business, P&O Ferries