Four things I’m always banging on about that can improve any interaction or experience:

Attention to detail - conveys thoughtfulness and quality

Error prevention - reduces effort and stress

Memorability - increases likelihood of future interactions

Distinctiveness - distances you from rivals

All of these things can be achieved systematically, the opportunities are everywhere once you know what to look for, and the cost is often trivial.

As an example, this is the back of our business cards, which have a little space to write a fun note about where we met — it makes people smile, serves a useful purpose and always generates positive comments.

For the life of me I can’t understand why this also isn’t a feature on LinkedIn.🤔

See this post on LinkedIn

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