I really believe that this Women in CX initiative is a great thing for the world, and I know how much blood, sweat and tears has gone into getting it off the ground, so I want to make sure that the female CX professionals from my network know about it and get involved.

I think it deserves everyone's full support — including mine obviously — so I'm putting together a fresh talk just for the community that I hope will give more value per square minute than any I've given previously. Not least of all because I'm a competitive *********** and I have some fairly stiff competition as you can see from the rest of the roster. Wahoo!

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