Being invited to speak at an event is an immense privilege: you're provided a platform to share your ideas and experience with a captive audience, you get to learn from others, and to build new relationships as well as deepening existing ones.

There is never a case where an event is lucky to have you. As a speaker you are always the lucky one — something I am particularly aware of having just got home from the Customer Experience Caribbean Summit in beautiful Trinidad.

I cannot recall a place where the people have made me feel so welcome. The organization was impeccable and it was a delight to share the stage with such a diverse group of experts. I am glad that my session was well received, and simply cannot thank Samantha Conyers, Chelsea de Souza Costelloe and Sacha Thompson enough for their incredible hospitality.

I’ll see you next year whether I’m invited to speak or not! :)

See this post on LinkedIn