I had a great conversation about CX and trust with Colleen Ryan at TRA in Auckland earlier this year, and our dialogue also covered some of the biggest challenges the CX industry is facing.
I would quote bits of it to try and lure you in, but quoting yourself being quoted by someone else quoting you is just plain weird. Instead I cordially invite you to click this link:
https://lnkd.in/g-jKDuUT
Cheers!
See this post on LinkedIn